Omaha and Sarpy County, Nebraska
Water damage restoration in Omaha, NE
Flooded basement, burst pipe or sewer backup? One call gets an Omaha crew headed your way.
(402) 555-0148Tap to call. Free, any hour.- Answered day and night
- Crews in every Omaha ZIP
- Help with insurance photos and paperwork
What a local crew can handle
Pick the one that matches what you see, or call and describe it.
Why Omaha calls usually start in the basement
Almost every house in Omaha has a basement, and a lot of them are finished. When water gets in, whether from a storm, a dead sump pump, a pipe or a floor drain, it ends up on the lowest floor and soaks into carpet, drywall and furniture.
East of 72nd Street, in neighborhoods like Dundee, Benson, Field Club, Hanscom Park and much of North and South Omaha, houses are older. Foundations are decades old, many basements were dug before drain tile was common, and a lot of blocks still run on combined sewers that carry rain and sewage in the same pipe. During a hard storm, that water can come back up through a basement floor drain, which is what happened in a lot of Omaha homes during heavy rain at the end of September 2026.
West Omaha, Millard and Elkhorn have newer poured foundations with sump pits. The usual calls there are a sump pump that quit during a thunderstorm, a discharge line that froze in January, or a water heater that let go in a finished utility room.
Winter adds frozen pipes. Lines in outside walls, over crawlspaces and in garages freeze during cold snaps, and the leak shows up when they thaw. Older homes with little wall insulation get hit hardest.
The fix follows the same order every time: stop the water, get it out, and dry the structure before mold starts. Crews cover 29 Omaha ZIP codes and the Sarpy County suburbs.
Before the crew gets there
Work through these in order. The full list is in our first hour checklist.
Call (402) 555-0148- Stay away from electricity. If water is near outlets, cords, the furnace or the breaker panel, keep out of that room.
- Stop the water. Close the main shutoff for a plumbing leak. For a sewer backup, stop running water in the house.
- Call. Get a crew on the road before you start cleaning.
- Take photos. Wide shots and close-ups of every wet room, before anything moves.
- Lift what you can. Rugs, electronics, papers and photos go up off the floor.
Have this ready when you call
- What is leaking or flooding, if you know: a pipe, the water heater, a sump pit, a floor drain, the washer, or rain coming in.
- Whether the water looks clean, or smells like sewer.
- Which rooms and floors got wet, and about how long ago it started.
- Whether you were able to shut off the water, and whether any wet rooms still have power on.
- Your neighborhood or nearest cross street in Omaha, so the call goes to a crew that works near you.
A couple of minutes on the phone is usually enough to get a local company headed your way.
Call (402) 555-0148Free call. You do not have to hire anyone.
Omaha neighborhoods and nearby towns
Downtown and the Old Market, Midtown, Dundee, Benson, Field Club, Hanscom Park, Aksarben, Florence, North Omaha, South Omaha, Rockbrook, Westroads, Millard, Elkhorn.
Common questions before you call
Who answers when I call?
Omaha Water Damage Pros is a referral service. Your call is connected to an independent water damage company that works in the Omaha area. That company sends the crew, does the work and sets its own prices.
Can someone come out at night or on the weekend?
You can call any hour. Local companies keep emergency crews on call, and the person you talk to will tell you when someone can get there.
Will they work with my insurance company?
Most restoration companies document the damage for your claim, and many bill insurance directly. Ask on the call, and have your policy number nearby if you can.
How much does water damage cleanup cost?
It depends on how much of the house got wet, whether the water was clean or sewage, and how long it sat. The company will look at the damage and explain the cost before it starts anything beyond emergency water removal.
What parts of Omaha do you cover?
All of Omaha, from Florence and North Omaha to South Omaha, Midtown, Dundee, Benson, Millard and Elkhorn, plus Bellevue, Papillion, La Vista and Gretna.